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Senior Analyst (SAP SD, CRM)

At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our state-of-the art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses, to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in for than fifty countries helping bring their vision into reality.

 

Throughout our decades of success and growth we have remained committed to our mission and values and these principles unite our people and guide all that we do.

A Typical Day

The Senior Analyst will be working with the operations and business teams to work on key strategic projects and day to day support activities for the appropriate applications.  The Senior Analyst will evaluate and design solutions to improve processes for their respective support areas.  Additionally, the Senior Analyst is responsible for all facets of the project lifecycle as it pertains to approved projects focusing on delivering project on time and on budget.
 

Job Responsibilities

  • Solution design, development, technical documentation, project life cycle and software production support.
  • Build test cases and execute against those test cases for the testing life cycle including:  Unit, Integration, and Regression Tests.
  • Prepare detailed technical specifications for development activities using appropriate programming languages.  Development activities include: enhancements, interfaces, workflows, forms, and reports.
  • Ensures that all applications deliver a consistent high level of quality, minimizing program bugs and inefficiencies.
  • Coordinates efforts across all Information Services and Business teams and ensures full communication of project-related work to these teams.
  • Build internal knowledge database to improve service to our internal customers.
  • Provide primary end user support of the SAP Sales, Marketing and Customer Service business areas. This includes troubleshooting, diagnosis, and resolution of end user problems as well as performing routine system maintenance checks and corrective actions.
  • Complete SAP SD configurations in an ECC 6.0+ environment to meet business requirements.
  • Support and maintain CRM solution configuration and maintain integration with SAP ECC. 
  • Design and execute test plans to ensure that business requirements and functional specifications are implemented properly and meet business objectives.
  • Communicate SAP capabilities/possibilities within functional modules to business users. 
  • Collaborate with all other SAP Analysts to support enhancements, including but not limited to MM, FICO, PPPI, QM and PM.
  • Support Managerial and Operational reports using Business Intelligence tools.
  • Maintain interfaces between systems where applicable.
  • Maintain Master Data including but not limited to:  Customers, Contracts, and Transportation. Utilize LSMW for mass updates
  • Create, organize, and maintain critical technical and functional documentation for related business processes, including technical specifications, test plans, and training materials.
     

What You Will Need

  • Bachelor's in computer science or related field plus 5 years related experience OR Master’s degree plus 1 year related experience
  • Ability to communicate effectively with non-technical staff and with members of interdisciplinary team
  • Strong trouble-shooting, analytical, and critical thinking skills and the ability to translate higher level knowledge to others
  • Ability to effectively manages multiple priorities 
  • Ability to understand complex business processes, rules, and demonstrate business acumen, and is subject matter expert.  
  • Proficient in understanding of SAP solutions and configuration related to in customer specifications, SD pricing and routines, and output management.
  • Proficient in understanding of Salesforce and related configuration
     

What Will Put You Ahead

  • Bachelor's in computer science or related field plus 7 years related experience OR Master's degree plus 2 years related experience
  • Experience in debugging ABAP programs
  • Experience with SAP or other third party mobility applications
  • Experience with SAP S/4 HANA
  • Dairy Industry experience
  • Programming ability in ABAP
     

Physical Demands & Work Environment

The role has periods of time when the work environment is sedentary and conducted in an office environment balanced with frequent occasions that require prolonged walking or standing, lifting/ carrying/handling moderate weight objects on a regular basis.   Is required to wear PPE and have a regular presence in manufacturing and warehouse environments in both temperature controlled and uncontrolled locations. Must frequently interact with people verbally.  Specific details of the essential functions of the position is available in the Job Safety Analysis, made available on request.

Food safety is a companywide responsibility and each employee must know their role in the manufacture and distribution of safe, wholesome, and high quality products.

 

This description is a general statement and does not include other duties as assigned

Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify.

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Nearest Major Market: Merced