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Quality & Technical Services Compliance Manager

At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our state-of-the art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses, to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in for than fifty countries helping bring their vision into reality.

 

Throughout our decades of success and growth we have remained committed to our mission and values and these principles unite our people and guide all that we do.

A Typical Day

The Quality & Technical Services Compliance Manager will own and keep priority on the alignment of specifications across the Company.  Engages and cooperates with all departments to assemble / manage timely, efficient use of key data to assure product mix, product margin performance, and overall Quality & Technical Services compliance (Regulatory, Customer, Internal and Certification Bodies) through continuous optimization of business processes.

Job Responsibilities

  • Assure customer specifications, process capability, test methods, Product Information Bulletins (PIBs) and monograms are aligned.  This role’s work is guided by strategy, budget, P&L and Customer / Product Profitability.  
  • Cooperates with Process and Business Analysts to assure timely, efficient use of key data.
  • Gather objective data to support product / processing decisions, and assure sound business cases feeding capital investment / infrastructure improvements.
  • Routinely gathers data from, Sales / Marketing, Product Research, Technical Services, FSQA and Manufacturing in order to make determinations and decisions, process capabilities and product requirements. 
  • Leads cross-functional teams
  • Owns master data for product specifications
  • Analyzes capabilities and makes specification approvals.
  • Makes product decisions
  • Gathers objective data to support product decisions.

What You Will Need

  • Bachelor’s degree in Science, Business, Mathematics, Engineering, or related field plus 7 years related experience or Master’s degree plus 3 years’ related experience.
  • Experience in continuous optimization of business processes through cross functional teams, including but not limited to Sales / Marketing, Product Research, Technical Services, Quality Assurance and Manufacturing 
  • Ability to influence and lead cross-functional teams to resolve concerns and come to consensus.
  • Ability to understand manufacturing capabilities and product specifications in order to make recommendations and/or determine compliance matters.
  • Experience with Microsoft PowerPoint, Word, and Excel – Intermediate level
     

What Will Put You Ahead

  • Bachelor’s degree in Science, Business, Mathematics, Engineering, or related field plus 10 years’ related experience or Master’s degree plus 5 years’ related experience.
  • Experience with SAP.
     

Physical Demands & Work Environment

The work is primarily performed in an office environment and the physical demands are characteristic of a mostly sedentary role.  Regardless, there will be times where extended process environment time will be required as part of completing responsibilities.  Specific details of the essential functions of the position is available in the Job Safety Analysis, made available on request.

Food safety is a companywide responsibility and each employee must know their role in the manufacture and distribution of safe, wholesome, and high quality products.

 

This description is a general statement and does not include other duties as assigned

Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify.

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Nearest Major Market: Merced