Lead - Catering and Deliveries
At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our state-of-the art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses, to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in for than fifty countries helping bring their vision into reality.
Throughout our decades of success and growth we have remained committed to our mission and values and these principles unite our people and guide all that we do.
A Typical Day
Under the direction of the manager, the Visitor Center Catering Lead is responsible for assisting in daily function oversight of the catering and corporate food orders with excellent customer service. Respond to inquiries, gather details, schedule, and lead staff at events.
Job Responsibilities
- Utilize exceptional customer service and sales skills to respond to calls and emails to book events catering, room use and internal food deliveries
- Maintain information in the catering calendar
- Obtain details of events or food order to generate and update BEO (Banquet Event Order) and room layout, if required
- Lead room transition and communicate layout to staff , if needed
- Work with manager to schedule staff for event setup, food preparation, front of the house service, and cleanup/dishes
- Create and maintain client accounts, invoicing clients, obtain payments, and charge out all events
- Manage and organize catering inventory, such as linens, China, flatware, glassware etc.
- Coordinating any rentals, florals, etc. upon client’s request, if needed
- Schedule, host and clean-up client food tastings upon request (infrequent)
What You Will Need
- High School diploma or GED from an accredited institution plus 2 years’ related experience.
- English skills must be proficient to understand, read, write and speak English.
- Computer Proficient: Able to use Word and Excel
- Prior experience with Aloha POS system
- Excellent written and verbal communication skills
- Detail oriented
- Ability to communicate clearly and concisely via phone and email
- Ability to lift up to 50lbs and move tables and chairs
- Must be able to work weekends
What Will Put You Ahead
Prior experience in food service and catering
Physical Demands & Work Environment
The role has periods of time when the work environment is sedentary and conducted in an office environment balanced with frequent occasions that require prolonged walking or standing, lifting/ carrying/handling moderate weight objects on a regular basis. Is required to wear PPE and have a regular presence in manufacturing and warehouse environments in both temperature controlled and uncontrolled locations. Must frequently interact with people verbally. Specific details of the essential functions of the position is available in the Job Safety Analysis, made available on request.
Food safety is a companywide responsibility and each employee must know their role in the manufacture and distribution of safe, wholesome, and high quality products.
This description is a general statement and does not include other duties as assigned
Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify.
English Information | Spanish Information
VC and Catering Events :Salary Range: USD( 16.0 -18.5 )
Nearest Major Market: Merced