Key Account Manager

At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our state-of-the art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses, to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in for than fifty countries helping bring their vision into reality.


Throughout our decades of success and growth we have remained committed to our mission and values and these principles unite our people and guide all that we do.

A Typical Day

As a Key Account Manager you will be responsible for providing leadership and managing current accounts for critical accounts in a category and account group.  You develop key decision maker relationships, identifying new growth opportunities, new products, and new go-to-market strategies), and enhancing profitability through gross margins and sales volume with customers in your space.

Job Responsibilities

  • Evaluates, recommends and implements long term strategic sales plans and campaigns to maintain and/or grow the sales and profitability of a category and key account segment in our business. 
  • Review, evaluate, report results, and request support needed against specific sales objectives on a continuous basis.
  • Develop strategies to further develop the consumption of our valued added line of products. This includes effectively utilizing all functional resources that are available to market such products. 
  • Work with internal teams to resolve any issues with customers as they arise. Assures a positive customer experience. 
  • Visit customers on an appropriate basis to provide sales service and technical product consulting on applications to expand value added sales volume and ensure customer satisfaction. 
  • Manage and actively participate in regional and/or internal trade shows to maximize sales opportunities and promote the company products and technology.
  • Seek out opportunities and then work in partnership with various individuals/teams within the greater organization.  
  • Develop strong industry connections. 
  • Leverage knowledge / experience to grow deeper and wider relationships in customer’s organization.
  • Mentor and guide Account Managers and Sales Representatives.

What You Will Need

  • Bachelor’s degree and 7 years of related experience or Master’s degree and 3 years of related experience.
  • Demonstrated comprehensive understanding of financial concepts and in partnership with internal teams analyze customers’ financial ability to buy.
  • Ability to collaborate effectively with business partners (R&D, Marketing, Finance, Operations) and within teams.
  • Proficiency in Microsoft Word, Excel and PowerPoint.
  • Excellent communication skills, both verbal and written.
  • Has a passion and proved ability to implement sales process 
  • Demonstrated ability to interact with the customer, understand customer success and seeks out the opportunity to engage with prospects and customers whenever possible.

What Will Put You Ahead

  • Bachelor’s degree and 10 years of related experience or Master’s degree and 5 year of related experience.
  • Previous sales experience and demonstration of sales success in the dairy industry.
  • Experience with SAP and Salesforce software

Physical Demands

The work is primarily performed in an office environment and the physical demands are characteristic of a mostly sedentary role.  Specific details of the essential functions of the position is available in the Job Safety Analysis, made available on request. 

Work Environment

Food safety is a companywide responsibility and each employee must know their role in the manufacture and distribution of safe, wholesome, and high quality products.


This description is a general statement and does not include other duties as assigned

Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify.

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4A:Salary Range: USD (130241.6 - 195362.4) ANN 

Nearest Major Market: Merced