Dispatch Operator
At Hilmar Cheese Company we improve lives around the world through wholesome dairy products. Since our founding in 1984, Hilmar Cheese Company has been committed to innovation and sustainability. Our state-of-the art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses, to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in more than fifty countries helping bring their vision into reality.
Throughout our decades of success and growth we have remained committed to our mission and values and these principles unite our people and guide all that we do.
A Typical Day
The Logistics Dispatcher facilitates all inbound carries based on daily ship schedule. Works closely with the Warehouse/Logistics Supervisors, guard shack, customer service department and the Warehouse staff.
Job Responsibilities
•Provides courteous customer assistance to both internal and external customers.
•Demonstrates the ability to effectively communicate through verbal and written skills.
•Demonstrates organizational and time management skills in managing multiple task within relatively short timelines.
Works effectively with team spirit at all levels of the organization
•Prints daily ship schedule and prepares all necessary paperwork for outbound loads (pick tickets, COA’s, manifests, outgoing inspection sheets).
•Makes adjustments to orders if/when product is damaged as necessary and notifies Customer Service for inventory adjustment transaction.
•Maintains driver schedules in accordance to scheduled dock times.
•Responsible for the truck driver check-in for verification of orders, dock assignments, sealing trucks, and load out paperwork accuracy.
•Communicates all late or no show trucks to Customer Service
•Inventory control of truck seals and manifests
•Verifies accuracy of completed paperwork, confirms it in SAP, scans to Customer Service and then electronically filed to SharePoint.
•Ability to assume leadership responsibilities, such as;
•Problem solve as necessary
•Recognize workload variability and need to adjust staffing accordingly
•Ability to work with minimal supervision.
•Complete annual OSHA Regulatory training and Company safety program training.
•Complete annual OSHA regulatory safety training.
•Complete annual Food Safety overview training
•Active participation and ownership in your training and development program and associated activities, classes and events, which will be held before, during, after shifts and during scheduled days off.
•Help coach and train teammates and participate in on the job, buddy training.
•Place high priority on food safety and sanitation by understanding and executing HCC’s food safety and sanitation policies and procedures.
•Hold self and others accountable to HCC’s food safety & sanitation guidelines and policies by communicating any food safety incident, observation, or opportunity to your leadership team or teammates.
•Participate in food safety and sanitation root cause analysis and improvement activities when required.
•Prioritize safety above all other job duties by having a safety first approach at all times.
•Report any safety issues, observations, opportunities to your teams and follow up.
•Participate in departmental safety teams.
•Promote Company Culture
•Achieve common business goals through cooperative alignment with all departments.
What You Will Need
- English skills must be proficient to understand, read, write and speak English
- Experience working with Microsoft Office Software such as Word, Excel and Outlook
- 1 year recent inventory control experience with MRO materials or related field.
- Ability to lift 45lbs
What Will Put You Ahead
- High School diploma or GED from an accredited institution
- AA degree (or equivalent work experience) in Business Administration or related field.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be required to:
- Stand, walk, use hands to finger, handle or feel and reach with hands and arms, climb or balance, stoop, kneel, crouch or crawl and talk or hear.
- Stand and walk almost the entire workday.
- Employees must be physically capable of working in any of the job tasks within the cheese plant.
- Required to work at heights and in fairly small areas.
- Pushing, pulling, reaching, bending, stooping, squatting, kneeling, handling and grasping, twisting/turning, repetitive bending.
Food safety is a companywide responsibility and each employee must know their role in the manufacture and distribution of safe, wholesome, and high quality products.
This description is a general statement and does not include other duties as assigned
Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify.
English Information | Spanish Information
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